Reading Time: 6 min
If 2024 & 2025 were the big reveal, 2026 is the stress test for GCCs in India. They are not just back offices anymore – they are building products, owning P&Ls, and setting the bar for tech, design, AI, risk, and even sustainability.
Talent knows it. So do your competitors. Which means your hiring playbook cannot be a polite list of perks and pizza nights. You need sharper positioning, faster cycles, cleaner data, and roles that feel like a career, not a contract.
A quick reality check: multiple industry bodies, including NASSCOM, place India at 1,700+ GCCs employing well over 1.9 million people, with headcount still trending up into 2026.
You do not hire in a vacuum; you hire in a storm. Talent is found across hubs. Bengaluru, Hyderabad, Pune, Chennai – and increasingly Tier-2 cities.
The emerging skills are commanding huge demand. Think about AI/ML, platform engineering, cybersecurity, data products, cloud FinOps, design systems, risk and compliance, and ESG. Candidates care about meaningful problems, modern stacks, and a sane manager.
What does that mean for you? Anchor in capability, not headcount. Decide where you will be best-in-class and say it out loud.
Quick test: If we removed your company name from your career page, would anyone notice? If the answer is “maybe,” your employer brand needs a lift.
Use one bold message candidates can repeat to a friend. For example – “Building global payment resilience with zero drag”. Simple. Sticky.
Job titles are confusing. Skills are not. In 2026, your skills graph is your hiring edge.
You need to define skills for every critical role, and not just the skills mandatory for the job but also the adjacent skills required to excel, and the future skills needed to evolve with the market.
Instead of using trivial questions related to the role, implement structured, scenario-led assessments. Let people show what they can do in short 60–90 minute assessments that show how they are going to solve real problems, not just hypotheticals. Weight learning ability and range. Curious people scale better than narrow experts.
A simple rule we have seen work: hire for 70% skill match, 30% learning velocity.
Strong candidates ask three questions: What will I own? Who will I learn from? What will I ship?
Write role charters, not vague JDs. Include stack, teammates, interfaces, and 90-day outcomes. Show the “portfolio” of problems. Think product roadmaps, platform migrations, or risk models – not “miscellaneous tasks”.
A small touch that pays off is publishing a sample week. It helps candidates understand the actual work and screens out mismatches early.
In 2026, you need multiple supply lines, each with a clear conversion playbook.
If a channel cannot consistently produce 15–20% of hires with acceptable quality, fix it or scrap it.
The old binaries are not going to work anymore. You need to be more surgical.
Hybrid is fine but make sure that the office time is useful.
Speed sells. Clarity converts.
Offer declines often hide one truth: ambiguity. Eliminate it with details.
Remove metrics that do not provide specific insights and keep the ones that move the business.
Make one dashboard. Review it weekly. Adjust fast.
Lately, we have been witnessing unannounced LAYOFFs happening all over the GCC ecosystem. They decided to restructure and laid 50 professionals off. It has forced top professionals to rethink their decision to join a GCC.
When an organization sets up its GCC, it starts hiring quickly without thinking about the long-term goal. For the initial few years, this might help them set up fast and start delivering, but after that, they have more people than they can actually afford or need.
To avoid this situation, GCCs need to rethink their whole long-term talent strategy and hire for roles that they can retain for the marathon, not only for the short sprint.
If you need momentum now, start here:
You will feel results within one quarter. You will see brand lift within two.
2026 will reward GCCs that hire like product teams: clear scope, honest trade-offs, fast feedback, and constant iteration. If you make the work meaningful, the pathway visible, and the process respectful, top talent will not just join – you will make them stay.
If you are thinking, “Where do I start?” start small, start real, and start now. Your future team is already attending interviews.